Privacy Policy
Last updated: November 2026
This policy explains what personal data The Trading Hub collects through its website, why, and what rights you have under the General Data Protection Regulation (GDPR).
01 Data controller
The controller responsible for processing your data is The Trading Hub. For any matter concerning your data, contact us at info@thetradinghub.gr.
02 What data we collect
When you complete the contact form, we collect:
- your full name
- your email address
- the content of your message
When you request the free guide, we collect only your email address. We do not collect any other data through the website and we do not ask for payment details.
03 Why we use it
We use your details solely to reply to your message and to inform you about the education programmes you enquired about. The email you give us for the free guide is used to send you occasional educational material; you can unsubscribe at any time. We do not use your details for any other marketing without your consent, and we do not sell or share them with third parties for their own purposes.
04 Legal basis
Processing is based on your request for us to contact you, prior to a possible contract (Article 6(1)(b) GDPR), and on our legitimate interest in responding to enquiries addressed to us (Article 6(1)(f) GDPR). Sending educational material to your email is based on your consent (Article 6(1)(a) GDPR), which you can withdraw at any time.
05 How long we keep it
We keep correspondence data for as long as needed to complete our conversation and, at the latest, for 12 months from your last message, unless you become a student or the law requires longer retention. It is then deleted.
06 Who has access
Only we have access to your data. To run the website and email we use trusted providers (website hosting, form delivery and email), who process data only on our behalf: Netlify (website hosting and form handling), Papaki (domain name and email) and Google (email). Some of these providers are based outside the EU, in the United States; such transfers take place with the appropriate safeguards provided for by the GDPR, such as standard contractual clauses.
07 Fonts and cookies
This website does not use tracking or advertising cookies. Fonts are displayed via Google Fonts, which means your IP address is transmitted to Google’s servers when the page loads.
08 Your rights
You have the right to:
- access your data
- correct inaccurate data
- have your data erased
- restrict processing
- object to processing
- data portability
To exercise any of these rights, email us at info@thetradinghub.gr. We will respond within one month.
09 Complaints
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
10 Minors
Our services are intended for adults. We do not knowingly collect data from anyone under 18.
11 Changes
We may update this policy from time to time. The date of the latest update is shown at the top of this page.